Privacy Policy
Fire Beacon Solutions LLC
Effective Date: 2/1/2025
Fire Beacon Solutions LLC (“Fire Beacon Solutions,” “Company,” “we,” “us,” or “our”) values transparency, trust, and responsible data stewardship. As a public safety technology company, we are committed to protecting the privacy and security of the information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit FireBeacons.com, interact with our services, or communicate with our company.
By using our website or services, you agree to the practices described in this Privacy Policy.
​1. Our Core Privacy Commitment
Fire Beacon Solutions was founded on principles of public safety, transparency, and responsible technology development. We believe that protecting user data is essential to maintaining trust with our customers, partners, municipalities, and the communities we serve.
We only collect information necessary to operate our business, improve our services, and communicate with our customers.
We do not sell personal information to third parties.
2. Information We Collect
We may collect several types of information depending on how you interact with our website or services.
Information You Provide
You may voluntarily provide information such as:
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Name
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Company or organization name
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Email address
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Phone number
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Shipping or billing address
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Order or purchase information
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Messages submitted through contact forms
This information is typically collected when you:
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Contact us through the website
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Request a quote
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Place an order
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Subscribe to updates
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Communicate with our team
Automatically Collected Information
When visiting our website, certain information may be collected automatically through Wix hosting infrastructure and analytics tools, including:
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IP address
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Browser type
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Device information
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Pages visited
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Website activity and usage data
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Cookies and similar tracking technologies
This information helps us maintain website performance, improve user experience, and monitor site security.
IoT or Smart Device Data (If Applicable)
If you use Fire Beacon smart monitoring technologies or connected infrastructure systems, limited operational data may be collected to support functionality, including:
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Device operational status
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Connectivity status
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Diagnostic alerts
This data is used strictly to maintain product functionality and system reliability.
Fire Beacon Solutions does not collect unnecessary personal data through connected infrastructure devices.
3. How We Use Your Information
Information collected may be used to:
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Respond to inquiries or requests
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Process orders and transactions
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Provide customer support
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Deliver products or services
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Improve our website and product offerings
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Maintain system performance and security
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Send important updates about products or services
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Comply with legal obligations
We strive to limit data use strictly to legitimate business purposes.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality and user experience.
Cookies may be used to:
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Remember user preferences
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Analyze website traffic
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Improve website performance
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Maintain website security
Users may adjust cookie preferences through their browser settings. Disabling cookies may affect certain website features.
5. How We Share Information
Fire Beacon Solutions does not sell personal information.
Information may be shared with trusted third parties only when necessary to operate our business, including:
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Payment processors
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Shipping carriers
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Website hosting services (Wix)
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Technical service providers
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Legal or regulatory authorities when required by law
All service providers are expected to maintain appropriate data protection practices.
6. Data Security
Fire Beacon Solutions implements reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or misuse.
Security measures may include:
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Secure website hosting
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Encrypted communications
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Access controls
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Internal security practices
While we work to protect your information, no method of internet transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
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Provide services
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Complete transactions
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Maintain business records
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Comply with legal obligations
When information is no longer required, it is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
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Requesting access to your data
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Requesting correction of inaccurate information
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Requesting deletion of personal data
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Opting out of marketing communications
California residents may have additional rights under the California Consumer Privacy Act (CCPA).
To submit a request, please contact us using the information below.
9. Third-Party Links
Our website may contain links to external websites or services that are not operated by Fire Beacon Solutions.
We are not responsible for the privacy practices or content of third-party websites.
10. Children's Privacy
Our website and services are intended for business, municipal, and professional users.
We do not knowingly collect personal information from individuals under the age of 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or technology.
Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Fire Beacon Solutions LLC
Email: privacy@firebeacons.com
Website: FireBeacons.com