Shipping Policy

Fire Beacon Solutions LLC
Effective Date: 2/1/2025

Fire Beacon Solutions LLC is committed to providing reliable order fulfillment and transparent shipping practices. This Shipping Policy explains how orders are processed, shipped, and delivered when purchasing products from FireBeacons.com.

Order Processing

Orders are typically processed within 10–15 business days after payment confirmation unless otherwise stated during checkout.

Processing times may vary depending on:

• Product availability

• Custom or made-to-order items

• Order volume

• Holidays or supply chain conditions

Orders are processed Monday through Friday, excluding major holidays.

Customers will receive a confirmation email once an order has been successfully placed.

Shipping Methods

Fire Beacon Solutions ships orders using reputable third-party carriers such as:

• UPS

• FedEx

• United States Postal Service (USPS)

• Freight carriers for large or bulk orders

The shipping carrier used may vary depending on package size, weight, and destination.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Package weight and dimensions

• Shipping destination

• Selected shipping method

For bulk orders, municipal contracts, or large shipments, shipping costs may be provided through a separate quote or invoice.

Estimated Delivery Times

Estimated delivery timeframes vary depending on the shipping method selected and destination.

Typical delivery ranges may include:

• Standard Shipping: 5–10 business days

• Expedited Shipping: 3–5 business days

• Freight or large shipments: varies by carrier and location

Delivery time estimates begin once the order has shipped, not when the order is placed.

Fire Beacon Solutions does not guarantee delivery dates once a shipment is transferred to a third-party carrier.

Shipment Tracking

When available, tracking information will be provided once your order ships. Customers can use the tracking number to monitor shipment progress directly through the carrier.

Shipping Coverage

Fire Beacon Solutions currently ships to locations within the United States.

International shipping may be available upon request and subject to additional shipping charges, customs requirements, and import regulations.

Customers are responsible for any customs duties, taxes, or import fees associated with international shipments.

Damaged Shipments

Fire Beacon Solutions carefully packages all orders to ensure products leave our facility in proper condition.

Once an order is transferred to the shipping carrier, handling and transportation are managed by the carrier.

If your shipment arrives damaged:

1. Document the damage immediately.

2. Take photographs of the packaging and product.

3. Contact our support team within 5 business days of delivery.

We will assist in initiating a claim with the shipping carrier when applicable.

Damage occurring during transit is the responsibility of the carrier and not the result of negligence by Fire Beacon Solutions LLC.

Lost or Delayed Shipments

 If a shipment appears to be lost or significantly delayed:

• Customers should first check tracking updates provided by the carrier.

• If assistance is needed, contact our support team and we will help coordinate with the shipping carrier.

Fire Beacon Solutions is not responsible for delays caused by:

• Carrier service disruptions

• Weather events

• Natural disasters

• Customs processing

• Incorrect shipping addresses provided by the customer

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

Fire Beacon Solutions is not responsible for shipments delayed, returned, or lost due to incorrect or incomplete addresses provided at checkout.

Additional shipping charges may apply if a shipment must be re-sent.

Contact Information

For shipping questions or order support, please contact:

Fire Beacon Solutions LLC
Email: info@firebeacons.com
Website: FireBeacons.com